Effective date: October 20, 2026
Restore N Refresh (“we,” “us,” or “our”) provides carpet, upholstery, tile and grout, and hardwood cleaning services in Acworth, Georgia and the surrounding area. This policy explains what information we collect, how we use it, and the choices you have. By using our website (restorenrefresh.com) or requesting a quote or service from us, you agree to this policy.
Information we collect
- Contact information you give us. When you request an estimate, book a cleaning, call or text us, or fill out a lead form (including forms on Facebook, Instagram, or Google), we collect your name, phone number, email address, and service address.
- Service details. Information about the work you are requesting — such as the services you need, the number of rooms or areas, your ZIP code, and appointment details — so we can price and perform the job.
- Service photos. We take before-and-after photos of the areas we clean to document our work. With your permission, we may use these photos in our marketing (for example, on our website, Google profile, or social media). We do not photograph anything beyond the areas being serviced.
- Website information. Like most websites, ours collects basic technical information automatically, such as your browser type, device, pages visited, and how you found us, using cookies and similar tools. This helps us understand how visitors use the site.
How we use your information
- To respond to quote requests, schedule and provide cleaning services, and follow up about your job.
- To send appointment reminders, invoices, and review requests.
- To send occasional offers or reminders about future cleanings. You can opt out of marketing messages at any time (reply STOP to a text or use the unsubscribe link in an email).
- To improve our website and services.
What we never do
- We never sell your personal information.
- We never share your contact information with other companies for their own marketing.
Who we share information with
We use a small number of service providers to run our business — for example, our customer management and scheduling software, our payment processor, Google, and Meta (Facebook and Instagram) for advertising and lead forms. These providers receive only the information needed to do their job for us. If you submit a lead form through Facebook, Instagram, or Google, that platform’s own privacy policy also applies to the information you give them there.
Cookies
Our website uses cookies for basic operation and to understand site traffic. You can disable cookies in your browser settings; the site will still work, though some features may not.
How long we keep information
We keep customer records for as long as needed to provide service, maintain our business records, and meet legal requirements. You may ask us to delete your information at any time (see below), and we will honor your request unless we are required to keep it by law.
Your choices
- Ask what information we have about you.
- Ask us to correct or delete your information.
- Opt out of marketing calls, texts, or emails at any time.
To make any of these requests, contact us at info@restorenrefresh.com or (404) 706-6601.
Changes to this policy
If we update this policy, we will post the new version on this page and change the effective date above.
Contact us
Restore N Refresh
Acworth, GA
info@restorenrefresh.com
(404) 706-6601