Floor Cleaning FAQ | Restore N Refresh – Acworth, GA
Locally Owned. Not a Franchise!
Our Service Commitment
Owner-Operated Service
Carpet Cleaning FAQs
Carpets and floors collect soil, spills, and everyday debris. Professional cleaning can improve appearance and help maintain the material when the correct method is used.
Yes, of course. We have business clients throughout Acworth, GA. If your office, restaurant, school or other type of business needs carpet cleaning, please see our “office and commercial carpet cleaning” page for more information.
It depends on the size of the room, the amount of furniture that needs to be moved, how soiled the carpet is, and whether or not it needs special treatment such as spot removal, but you can expect 20 minutes per room.
Most carpets dry in 4-6 hours with our air movers running, depending on humidity, air temperature and air flow. To accelerate drying time, you can use fans, turn on your air conditioner or heating system.
Yes, we can. However, this is dependent on the type of stain and coverage. We need to assess the damage first.
Professional extraction equipment provides strong suction to remove cleaning solution and loosened soil. We take the time needed to extract as much moisture as practical.
Professional-grade products are selected for the surface and cleaning needs.
If something was missed, contact us so we can review the concern and discuss the appropriate next steps.
Yes, we move most furniture that can be safely moved as part of our service, and we will return it to its rightful place on protective padding as needed when we are done. We do not move: beds, pianos, electronics, china cabinets, pool tables, etc.
We suggest you remove items off of furniture that we will move, such as electronics, plants, lamps and knick-knacks.
You may walk on your carpet immediately after cleaning, but avoid wearing street shoes. Clean rubber soled shoes are fine. Be sure to leave the protective blocks we placed under furniture legs until the carpet is dry.
Professional carpet cleaning can remove embedded soil, spots, and residues using methods selected for the carpet type and condition. Results vary based on the material and the issue being treated.
If you have an urgent need or last-minute request, we can’t guarantee we’ll be available to clean your carpets in Acworth, but call and we’ll do our best to meet your needs!
Depending on the type of carpet we’re cleaning, you may notice a faint scent. This is especially prevalent when cleaning wool carpets. The amount of time it takes for the odor to dissipate is usually within an hour but varies based on air circulation, heat and humidity. We pre-spray the carpets, remove the spots, then use clean water extraction, ensuring we do not leave any soapy residue behind. This allows for fresh, clean carpets.
Some difficult stains can be improved, but results depend on the material, stain and how long it has been present.
Yes. Our professional, truck-mounted steam cleaning system provides the high heat and strong suction required to loosen and then extract pet stains. We also use a special enzymatic solution to neutralize the odor. Read more about our pet spot and odor removal service.
Cleaning methods and equipment are selected for the carpet type and condition. The goal is to remove embedded soil and leave the carpet clean and refreshed.
I use professional-grade products according to label directions and the needs of the carpet or upholstery.